Managing Your Wireless Network

Wireless is no longer an executive perk, but an indispensable component of every company’s telecom portfolio. Knowing who has what, keeping that information current, and creating accountability to individuals and their managers are backbone elements of a well-run program. With wireless management services from Advantage IQ, you’ll have that control.

Multi-level User Interface

While only a handful of folks would typically access your wireline management tools, the wireless interface is often open to all wireless device users. Our system is built with the primary needs of individual and group users in mind to deliver the information needed at multiple levels.

• Administrator – The overall manager(s) of your wireless program can access all reports around overall spending, contracts, users and more.
• Manager – A person responsible for a set of users, can view and/or take action on costs within his/her department.
• User – An individual with one or more devices, can view personal costs and information.

Asset Tracking

Invoices will provide detail on your phone numbers, but not on the devices themselves. The Advantage IQ platform includes a module for tracking and managing your wireless services at the device level. This central repository for wireless assets will give you control over diverse data points such as make, model, serial number, purchase date, purchase price, warranty, and more. Devices can be associated with individual users for even greater control.

Wireless Store

For those organizations looking to gain control over wireless purchasing, Advantage IQ offers a centralized web-based purchasing tool for all cellular, paging and Blackberry needs. The Wireless Store provides an easy and convenient method for ordering wireless devices, rate plans and accessories, and is configured to a company’s preferred carriers, authorized devices, and negotiated rate plans/discounts.

Employees needing a wireless device will go to the web site, log in with password, and answer some simple questions. The system will provide the appropriate options and employees can then place their order. The flexible tool accommodates management approval routing when desired to ensure greater compliance around company policy.

Minute Minder Service

We can provide a proactive management tool to help avoid exceeding your bucketed minutes each month with Minute Minder Service. Your users will receive a text message on their cellular phone or an email that alerts them when they are close to exceeding their allotted cellular minutes.

Reporting Creates Visibility

With wireless devices, it is especially critical to provide users—whether individuals, managers or finance executives—with access to the relevant spending details needed to perform their role. Examples of reports that are included are:

• Benchmark – Usage management report providing minute utilization against targets
• User List – Provides wireless usage and cost by cost center
• Carrier Report – Provides usage and cost detail by carrier
• Billing Report – Provides billing information by cost center
• Zero Usage Report – Lists all cellular phones paying a monthly access fee with zero minutes of use
• Device Inventories - Makes the analysis of total number of devices by type easy and convenient. This analysis can be done at the carrier, department, and individual level.