Data > Information > Opportunity

One of our most critical deliverables is the knowledge to improve your telecom environment. In fact, we think of this component as the “end game” that is derived from managing your invoices, validating your costs, assembling your inventories, tracking your vendor contracts and more.

Sure, we’re a TEM provider, but deep down in our company DNA, we consider ourselves an exacting data management company. We built our business, our systems and our processes from a strict data management perspective and that is why we can deliver unequaled client value.

It Begins With The Data

As your TEM provider, we are presented with huge volumes of key data that, when properly assembled and managed, can yield a wealth of information. Where does that mountain of data come from? Here are just a few sources:

• Invoices
• Vendor Contracts
• LEC Customer Service Records
• Client Profile Information
• Service Guides & Tariffs

Whether we manually enter data into our system, or use our advanced electronic tools, the requirement is the same—get data into the system accurately and efficiently. That data is our foundation for creating value for bill payment, auditing, inventory creation and more, so we make data integrity a critical path function. We apply three key operative words to data handling—accuracy, accuracy, accuracy.

Converting Data To Information

The second stage is converting discreet points of data into information—a set of facts that provide the details of your current environment. Information yields reports that will answer important questions such as…

• What you spent and with whom
• What services are installed at a given location
• When your contracts expire
• Who owns which cellular phone

Extract The Opportunity

Knowledge is the third and final step in the process. Knowledge takes the information generated earlier and leverages opportunity or creates efficiency. Here are some examples:

• Office Closing or Business Unit Sale – Need to know every single line of service associated with a given location you intend to close, and what contracts are associated with those services to make appropriate network and business decisions?
• Technology or Vendor Change – Migrating to a new network platform or to a new provider and need to know all of the impacts? We’ve got the information
• Budget Time – Do you need to run your operational costs up against some institutional changes that lie ahead? Data in the Advantage IQ system will provide you valid, meaningful numbers for planning.
• Contract Time – Need to know exactly when, how and where you spent $9.3M with your multiple long distance vendors over the last 12 months? We’ll have the details.

A Tool You Can (And Will) Use

Clients frequently tell us that the information we present allows them to see their business in a whole new light. They are amazed at what we are able to show them through our reporting system, and they frequently use the comprehensive information we generate about their locations and other areas to assist them in managing activities other than just telecom.