A TEM Solution Built For The Enterprise

Companies with annual telecom spends in excess of $10, $20 or even $50 million have specific needs. In addition to efficient bill processing, they require the ability to understand their network in detail, and manage a highly-complex web of contracts, vendors and technologies. That’s why our Enterprise solution blends these 3 key elements into a unified package.

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• All Spend Categories: We tie together the various service types - LEC, Long Distance, DataCom and Wireless - into a single solution.
• Value Creation Services: We deliver client value in six distinct categories, each making an important contribution to your TEM outcomes.
• Knowledge Envelope: We go beyond reporting, providing our clients with the information and knowledge to run their telecom environments better.

Value Creation Services

The diagram clearly identifies the six key value areas in our service. Simple to understand, but not easy to do, especially for companies attempting to do this on their own. We take pride in our performance around each of these components, delivering a unified benefits package that exceeds client expectations.

• Customer Experience: From the transition process, to vendor relationship management, to client user training, to ongoing customer account representation and advocacy, we make this a top priority at all times.
• Invoice & Payment Management: We receive, process, allocate and pay vendors with unparalleled controls and accuracy, transforming your need to distribute thousands of vendor payments into a few simple fund transfers.
• Billing Validation & Resolution: We find the errors made by vendors on your invoices, and we tenaciously resolve them to your financial advantage.
• Build and Maintain Inventories: We go far beyond the invoices themselves, assembling a detailed profile of your telecom environment that clearly and accurately answers the question “what do you have, where is it, and what does it cost?”
• Vendor Contracts Management: We organize your vendor contracts within a coherent data environment, and maintain vigilance on MARCs, expirations, plus contracted waivers and credits.
• Network & Spend Optimization: Within the merged data set of the inventories, client profiles, invoices and contract data libraries lies the information that will drive cost reductions through both our efforts and those of your telecom managers as well.

Knowledge Envelope and Reporting

Knowledge is power. Successful companies must accumulate and disperse the right knowledge, at the right time, in the right ways to relevant stakeholders for planning and decision-making. That’s why we consider reporting to be much more than the vehicle to communicate the value delivered by Advantage to our clients.

Our data-oriented approach means that we are able to convert the mountains of data from invoices, CSRs, contracts, client profiles and other sources into knowledge that you can readily access and use for improved cost and network management.

Learn More about our Reporting Capabilities.