No Time Like The Present

We have a very simple answer to the question of when is the right time to review contracts and engage vendors—whenever it is advantageous! And our definition of advantage is an improvement in your contracts from either a price or terms perspective that leads to meaningful benefit during the current contract term and into the next.

Most companies breathe a sigh of relief when the contract is finished, and they’ll often enter into unnecessarily long term lengths just to avoid having to go through the process again. Those companies really know how to make vendors happy. We’ve found that our clients fall into three primary categories related to their contract situation, and we offer solutions for each one.

Emergencies First

It happens. Companies get backed into a corner by circumstances, and they just don't have the luxury of running a complete contract negotiation strategy. By having us read your vendor's proposal, asking some fundamental questions and playing the dispassionate third party, we can often earn late-stage concessions from the carrier, while insuring that any harmful term language gets removed. If this is where you find yourself, call us today!

Mid-term Renegotiations

We can evaluate your current situation to determine if a mid-term negotiation would be favorable to you. If so, good customer service requires that your carrier listen to your position and attempt to meet your needs. They know that failure to do so means that you could choose to go with another carrier when the term expires.

We will project spending run rate in relation to your commitments, insure proper application of performance credits, and find billing errors before you've accumulated large overpayment totals or reached limitation dates on refunds.

Expiring Contracts

Most agreements run two years or more. That's a lifetime in telecom years. With so many changes in your business and the telecom world, what was good then is likely not so good now. Before entering into any new agreement, an analysis of what you use, what you need, and what you should pay is of great importance.

Carriers love auto-renewals, we hate them. They say to start a negotiation 60-90 days out, we say 180 days minimum. They try to avoid RFPs or leveraged negotiations, we say use all your tools to advantage. They say “this is a non-negotiable term”, we just smile (all things are negotiable!). They keep the focus on price, we treat every aspect of the contract as critical.

At every turn, we are looking out for a client’s best interest. With millions of dollars and your network’s performance on the line, isn’t that what you want?

Learn More: Advantage IQ Contract Performance Services